1. Agreeing to these terms
ProTrack is operated by ProTrack.xyz, based in Tamil Nadu, India (“we”). By signing in or using ProTrack you agree to these terms and to our privacy policy. If you use ProTrack for a business, you agree on behalf of that business.
2. The service
ProTrack gives a shop billing, UPI QR invoices, stock, customers, expenses, reports, queue tokens and an online store. It is free for one shop. If we ever offer paid plans or features, we will tell you the price first, and nothing will be charged without your agreement.
We improve ProTrack all the time, so features may change. If we remove something important you rely on, we will try to give notice.
3. Your account
- You must be 18 or over and sign in with your own Google account.
- Keep your devices and Google account secure. Anything done from your signed-in account is your responsibility.
- Give accurate shop details, including your GSTIN and UPI ID if you add them.
4. Your data and your customers
Everything you enter stays yours. You give us permission to store, process and display it only so that ProTrack can work for you, for example to show your products on your online store.
When you add your customers' details, or they give them through your store or queue, you are responsible for having a fair reason to collect them and for using them lawfully, including under the Digital Personal Data Protection Act, 2023. Only message customers about their bills, orders or tokens, or when they have agreed.
5. Bills, tax and money
ProTrack calculates bills from the prices, tax rate and settings you choose. You are responsible for those settings, for the bills you issue, and for your GST and other tax filings. ProTrack is a tool, not tax or legal advice.
ProTrack does not handle money. UPI, cash and card payments go directly between you and your customer, so any refund or dispute about a payment is between you and them.
6. Your online store
- You decide what you sell, at what price, and whether you deliver. The sale is between you and your customer; ProTrack is not a seller or a party to it.
- Only sell what is legal for you to sell, describe it honestly and hold any licence it needs (for example FSSAI for food).
- Your store name, logo, pictures and text must be yours or used with permission.
- We may hide a store or listing that breaks the law or these terms.
7. Fair use
Do not use ProTrack to:
- sell or promote anything illegal, or deceive customers;
- send spam or abuse anyone;
- attack, overload, scrape or try to break into the service or other shops' data;
- copy or resell the service.
8. Availability
We work to keep ProTrack fast and running, but it is provided “as is”, without a guarantee that it will always be available or free of errors. Internet, device or provider problems can interrupt it. Keep the copies you need of important bills, by PDF or print.
9. Liability
As far as the law allows, we are not liable for indirect or consequential losses such as lost profit, lost sales or lost data, and our total liability to you for any claim is limited to ₹1,000 or the amount you paid us in the 12 months before the claim, whichever is greater. Nothing in these terms limits liability that cannot be limited by law.
10. Ending
You can stop using ProTrack at any time and ask us to delete your account. We may suspend or close an account that breaks these terms or the law, and where we reasonably can, we will tell you why first and give you a chance to download your bills.
11. Changes, law and contact
We may update these terms; the date at the top shows the latest version, and for significant changes we will let you know before they take effect. These terms are governed by the laws of India, and the courts of Chennai, Tamil Nadu have jurisdiction.
Questions or complaints: [email protected].